FAQs • Greenville, SC • CivicEngage

Do I have to wear a mask?: Face coverings are encouraged for all individuals attending this event except when eating or drinking.

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Sound Check

1. What time does the concert start?: Gates open at 6pm and the concert begins at 6:30pm and ends at 9pm

2. Where is the concert?: Sound Check takes place in the Peace Center amphitheater located behind the Peace Center 300 S. Main St.

There are two options to enjoy the concert:

1. Enjoy the concert in your own private viewing area in our T-Mobile Pods.

Pods are $10 each and include admission for up to 4 people in a sectioned-off 6' x 6' space.
Online reservations are highly encouraged to guarantee your spot. Pods will be sold at the door if space is available.
Pods will go on sale every Tuesday at 10:00am for the current week's concert.
Tickets are only good for the date & specific pod purchased. Tickets are non-refundable and not transferable to future event dates.
Beverage delivery service is included with the purchase of your pod.

2. Come and grab a spot on the lawn in our open general admission area.

Entry is free of charge and available as first-come, first-served.
No reservations are required for general admission seating.
General admission attendees can purchase beverages from the auxiliary beverage kiosk; however, beverage delivery service is not available.
Due to the nature of the outdoor amphitheater environment, be prepared for wet ground conditions. Chairs and blankets are permitted.

4. How far in advance can I purchase my tickets?: Tickets for the concerts will go on sale every Tuesday at 10 am for the current week's concert. Tickets can only be purchased for the upcoming show and cannot be purchased for the full season.

5. Can I buy tickets at the event site?: Online ticket purchasing for reserved pods is encouraged as concerts may sell out. No reservations are required for general admission seating.

6. How big is my T-Mobile pod?: Each pod is 6 ft x 6 ft and can accommodate up to 4 people.

7. If I have more than 4 people in my family, can we be in the same pod?: Admission for lap children under the age of 4 years old is free of charge.

8. Can I leave my pod after entering?: Face coverings and social distancing is encouraged. Beverages can be purchased for delivery to your reserved pod.

9. How far away is my pod from my neighbors?: T-Mobile pods are spaced 6 feet apart from each other.

10. Do I have to wear a mask?: Face coverings are encouraged for all individuals attending this event except when eating or drinking.

11. Can I bring a chair or blanket?: Guests are encouraged to bring chairs and blankets as long as they will fit within your 6 ft x 6 ft safe space pod.

12. Is the ground suitable for sitting on?: Due to the nature of the outdoor amphitheater environment, be prepared for wet ground conditions. Chairs and blankets are permitted.

15. Can I bring outside drink?: No. Alcohol and Pepsi products will be available for sale at the event. You must purchase a $1 wristband in order to consume alcohol. Beverage sales end at 8:30pm.

Alcohol and Pepsi products will be sold at the event; however, food will not be available for purchase.

Outside food IS ALLOWED at this event.

17. How do I purchase beverages?: Each pod reservation includes signage with a QR code that can be scanned using your mobile device to make beverage purchases. Our team will receive your order and deliver your beverages to your pod. Beverages can also be purchased in the auxiliary beverage stand located outside the Wyche Pavilion. Limit 4 alcoholic beverages per order.

18. How much do beverages cost?: Beer and wine: $5, Pepsi products: $2 and alcohol wristbands: $1.

19. How many beverages can I order at a time?: You are only permitted to order 4 alcoholic beverages per safe space pod at a time.

21. Where should I park?: Parking is available in surrounding garages: RiverPlace Garage, River Street Garage, & Poinsett Garage are the closest to the venue. More info can be found on the city’s website here. (https://www.greenvillesc.gov/519/City-Garages-Lots)

22. Are pets allowed?: No. Per City ordinance, pets are not allowed at special events.

23. Is smoking allowed?: No. Per City ordinance, smoking is prohibited at special events.

24. What happens if it rains?: If the event is cancelled due to the weather or an unforeseen circumstance, you will receive an email notification and a refund will be issued to your original form of payment within 5 to 7 business days. Event cancellations will also be posted immediately on the Greenville Events Facebook and Instagram feeds at @gvillevents.

25. How do I volunteer?: Visit our website to find info on volunteering at the event.

26. ADA Accessibility: ADA Accessibility Info: Pod numbers 24-36 are wheelchair/ADA accessible - All entrances and restrooms are wheelchair/ADA accessible