Purchase Transit Passes
Load a Smartcard or Use the Umo App for Easy Travel
Umo / TouchPass is an electronic ticketing system that allows customers to pay their bus fare using a reloadable smartcard or a smartphone app. Umo / TouchPass speeds up the boarding process and eliminates the need for passengers to have cash or coins on hand or worry about lost transfer tickets.
As an added benefit, customers can freeze their account if they lose their Umo / TouchPass card and then transfer their account balance to a new card*. Customers can also utilize an auto-load feature to replenish their account whenever it drops below a certain balance. Greenlink recognizes that some customers may not be able to afford the upfront costs of some pass products. As a tool to increase equity, Greenlink has enabled Fare Capping on Umo / TouchPass accounts. Fare Caps (the maximum amount a customer is able to spend) are set at the 7-Day pass and the 31-Day Pass rates that the customer is eligible to receive. For example, a full fare adult customer using Umo / TouchPass will never spend more than $12.50 a week or more than $50 per month. The system tracks the customer's spending, and once the Cap is reached, all rides for the remainder of that period are not charged.
Greenlink customers can download the Umo app by searching for "Umo Mobility" in the iOS or Android app store. Within the app, customers can purchase passes and load stored value to their account using a credit or debit card.
Customers who would prefer the reloadable smart card* can pick one up at the dispatch booth inside the Transit Center at 100 W McBee Avenue Balances can be loaded onto customer smart card accounts by visiting UmoPass.com and paying with a credit or debit card, or by visiting the dispatch booth and purchasing fares using cash or a credit or debit card.
Greenlink customers who qualify for a reduced fare will need to bring documentation to the dispatch booth and have their Umo / TouchPass accounts updated to reflect their appropriate fare category.
Please call 864-467-5000 with any questions regarding the Umo / TouchPass ticketing system.
*Effective July 1, 2020: Greenlink will transition all 20-Ride Paper Punch Passes to Umo / TouchPass. Effective January 1, 2021, Greenlink will resume charging a $2 fee for all new or replacement Umo / TouchPass smart cards. Umo / TouchPass cards are reloadable and therefore a recurring fee is avoidable by reusing and refilling existing Umo / TouchPass cards.
Greenlink will not issue refunds for unused tickets, passes, or Umo / TouchPass balances.